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31 Jan 2017 | Australasian Dental Practice

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How one software program integrates all your practice management needs


The beauty of the digital realm is that any data that can be quantified can be integrated with other data. For a dental practice, this means that information that needed its own specific software can now be combined: patient records, appointments, imaging and treatment plans can all be gathered together and accessed via one program.

Let's look at the different elements of a dental practice and how they can be integrated to meet all your practice requirements with Dental4Windows.

Multi-dimensional dental imaging systems

With D4W imaging, you can record 3D and 2D images of your patients' teeth. There are also customisable charting operations and auto generation of treatment plans from treatment plan charting.

The 3D skull imaging has lifelike graphics and allows you to notate the mouth, tongue and cheek. It's a patient-friendly detailed look at the overall health of your patient's mouth. 3D Charting is available with Dental4Windows Subscription and Classic but not presently D4W Cloud.

Patient records all in one place

With comprehensive patient demographics, you can have all the information about a patient's history right at your fingertips: family relationships to discover any genetically related conditions, health fund information, fee level and personal information.

Patient records give you auto alerts for any vital patient detail whether it's medical, or frequent FTA (failures to attend). You can even have a patient photo inserted in their file.

You can use this information collectively to market to your patient base. There is a facility for automated reminders and recalls. Also pre-defined queries allow you to market to specific patients who may be interested in a cosmetic consult or a bleaching promotion.

Generate treatment plans

Treatment plans can be generated from charting and you can extract treatment phases and visits by printing out the complete plan or only selective visits. This allows you to break the treatments down into understandable phases for the patient.

If the patient has more than one area of treatment, you can coordinate multiple treatment plans, while appointments can be changed and updated as the treatment plans change.

Integrated invoicing and receipting

A healthy practice keeps tabs on where the main income streams are coming from. With D4W, the patient can be invoiced and make payments through the same practice management software.

The system has fully integrated HICAPS, EFTPOS and credit card processing as well as Medicare claims processing.

Importantly, there is an on-screen display of all amounts owing, which makes it easy to keep track in those cases where patients may have concerns about ongoing costs of treatment.

And now you can submit Department of Veterans Affairs claims online and save on clinic paperwork, time and management. Dental4Windows is the only dental practice management software to offer Department of Veterans Affairs (DVA) Online Claiming.

Integrated cloud patient tools

Dental4Windows has also developed a range of eServices tools to enhance your patient's experience with your practice and to integrate your practice with the opportunities available online.

eAppointments, the D4W online booking system, integrates with your website and allows your practice to be open for bookings 24/7. It provides convenience for your patients and attracts new patients online.

eForms, the D4W integrated electronic patient forms solution, allows patients to fill out their patient forms electronically, either in the practice on a tablet or at home online. They can even sign on the tablet and it ensures your patient's information in D4W is up-to-date.

In the cloud, in the practice, pay upfront or pay monthly... your choice

Dental4Windows is now available online for a fixed monthly fee (no upfront fee). If D4W Cloud isn't an option for you, you still can, with Dental4Windows Subscription, pay a fixed monthly fee and have Dental4Windows set up in your practice. Also, you can purchase Dental4Windows outright, with classic Dental4Windows.

New features to enhance your experience

Dental4Windows is aware of the importance of staying ahead and is constantly updating and adding new features to keep Australian dental practices up to date with the evolving dental landscape. A range of new features have been implemented in the recently released i4 version, including DVA online claiming. There is automation for recalls, reminders and debtors to increase practice efficiency and your profitability. The continuing range of new features, the cloud option, eServices and award winning support and maintenance, all combine to make Dental4Windows the No. 1 choice of Australia's leading dentists.

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