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15 Mar 2014 | eLABORATE

news > Spectrum > Page 12

Centaur Software scores 95.55 percent for customer satisfaction wins award

Awards and accolades Software

Dental4Windowssql Prosthetist Edition is becoming increasingly popular amongst prosthetists in both Australia and New Zealand, providing practices with an easy to maintain patient file far exceeding the statutory requirements for patient records. Dental4Windowssql is known across the dental industry as the gold standard in workflow, functionality and cutting edge technology.


Developer Centaur Software is also known for its multi-award winning customer service and support and the Sydney-based operation has once again scored 95.55% for customer satisfaction in the 2014 Australian Achiever Awards.

The judging process for the 2014 Australian Achiever Awards for Australia's Computer Systems, Software & Internet Services Category was completed in February and Centaur Software was subsequently awarded NSW State Winner.

The Australian Achiever Awards process involved surveying customers of entrants about their experiences. Some comments received from Centaur Software clients include:

"I was one of their very early clients and continue to be very happy with their service. They are very nice people who provide troubleshooting and on-line support when ever we need it. They are always trying to improve their product with continuous upgrades and are always willing and open to suggestions."

"lf we contact them with any sort of prob-lem, they are quick to hop online and fix the problem very quickly. Their national sales team are very efficient and helpful and all their staff respond immediately and reply to all problems from all our staff."

"Most of the interaction between our business and Centaur Software is conducted by our IT guys. We discuss any future enhancements or software needs in-house first and our IT department then works with Centaur Software on making it happen. There is a very open line of communication between our guys and Centaur and everything which we have requested has been designed and presented as discussed."

If you're a Dental Prosthetist and are looking to upgrade your practice management system or you're currently running a primarily manual system for appointments, billing, etc and are looking to automate with a new computerised practice management system, contact Centaur Software to better understand how Dental4Windows can dramatically improve your practice in many different areas. You will also be pleasantly surprised at the price!

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